Media

Customer Loyalty is MORE important than Customer Retention! How true is it for Businesses?

In the ever evolving world of business, Loyalty and Retention are often used parallelly, but decisively they are not the same. We need to understand that both are valuable aspects in a business, but often these terms are mixed-up.  “There is a big difference between a satisfied customer and a loyal customer.” – Shep Hyken […]

How Rich Metadata Can Be A Real Game Changer For Your Media Organization

The use of digital technologies has skyrocketed due to the pandemic as people are staying at home more than ever. Among various sectors, the media sector has witnessed a steep rise in content consumption on digital platforms. While the increase in video, text, and audio content of sports and news is apparent, according to a […]

Vanity vs Actionable Metrics for Online Media businesses

We seek here to identify the vanity metrics and the actionable metrics for online media businesses. Vanity metrics: Social Media likes/Followers: Although social media can be a distribution outlet for Media businesses, Organic’s reach on social media has been severely restricted recently. Hence this metric’s meaningfulness has reduced. Amount of content produced: Media businesses can […]
The Human Touch In The Complex World of Big Data-09

Humanizing Big Data: Key Approaches That Give You the Best of Both Worlds

Digitalization has transformed how we interact with our external environment. For instance, consider something as simple as purchasing from a brick-and-mortar store. Previously, a sales executive would scope you out and understand your preferences before making sales recommendations that you could act upon. However, the modern-day consumer is highly empowered to the extent that their […]
hyper personalization

Hyper-personalized content is NOW. Is your content distribution strategy up to it?

  While the world we live in may be a hyper-connected global village, humans remain creatures of uniquely distinct tastes and inclinations. While we may all exist on similar platforms and channels, use similar apps and sites, but despite the interconnectedness of it all, all humans behave differently from one another, and more often than […]
user engagement in media

Top 6 reasons draining user engagement on digital media platforms

With the shift of mass viewership from binge-watching to live streaming OTT content, digital media platforms have only been on the rise over the last couple of years and will only continue to grow in the times to come. User engagement on digital media is a vital factor of The popularity and success received by […]
Artificial intelligence and user engagement

5 ways to boost your User engagement(UX) using Artificial Intelligence (AI)

Increased availability of internet access and reduced data cost has lead to a surge in digital content consumption over the past couple of years. There has been a drastic downfall in the percentage of people preferring to consume content on TV versus mobile devices from 53% to 23%. This inevitably has caused a significant growth […]
content consumption in millenials

What Kind of Content is Trending Among Millennials on Digital Platforms

According to a study by eMarketer, 64.8 Mn millennials are expected to watch digital video at least once in a month. This figure is expected to rise year over year across the globe. Research studies are increasingly suggesting that millennials are moving away from traditional TV and learning more against digital media platforms. The evolving number […]
regional content

Why OTT Platforms are focusing more on regional content?

OTT, or over-the-top is a productized practice of streaming content to consumers directly over the Internet. It represents the future of entertainment, which is fast unfolding in India as well as around the globe. As a result of audience’s growing appetite for content, OTT players are witnessing high demand for movies and original content even […]
content and device

Content and Devices – How users are consuming in different devices?

With a plethora of technologies available in the market, there has been rising pressure on the brands that aim to fulfill their customers’ vivid needs wherever they are. And they are located in any corner of the world. They are skilled with various digital technologies and demand promising experiences throughout all touchpoints which have arisen […]
data engineering trends

Top trends of data engineering in OTT

The rise in OTT in the number of platforms leads to innovation of Data engineering in OTT in terms of user personalization, personalized recommendation. Subscription-based on-demand content and media platforms have risen in demand over the years as they offer more flexibility and better entertainment to users. As OTT platforms replace traditional TV sets, they […]
cognitive computing

Top Trends in Cognitive Computing

As we have arrived in the third decade of computing –the cognitive decade–and it will bring on a fundamental change in the manner humans work with machines. There will be a breakthrough in the way the computers used to function earlier, as with the onset of cognitive computing, various software developers and engineers are bridging […]

How disruption in news media is creating better opportunities?

Disruption has gone a long way with the rapid use of technology as it has transformed the way the news is produced, delivered, and consumed across the world. Consumers have now become participants and users rather being only the readers and viewers. The news media have adapted itself with the pace of this evolution. From […]
Content recommendation on media

Content Recommendations on Media Websites

“Books/Movies/Shows like XYZ”. How many times have you Googled the above phrase to get suggestions on your next entertainment escapade? Probably often. There is a wealth of content available online, and no matter how many filters you apply, it is impossible to go through them all to find what suits your preferences. So naturally, we […]
User Engagement

All You Need to Know About Increasing User Engagement on Media Websites

User engagement on media websites has become one of the primary metrics for measuring the success and efficacy of a website. Not only does creative user engagement impart a great amount of value to your product or service, but it also helps customers develop a deep connection with your brand. As a result, your brand […]

Over the Top (OTT) Trends that will define Streaming platforms in 2020

The year 2020 has ushered in a new era for subscription-based over the top (OTT) video streaming services. It is estimated that the revenue generated by OTT services will touch USD 158.84 billion by 2024! Sensing these Over the Top (OTT) Trends for 2020, new players such as HBO Max, Disney+, Discovery, and Peacock are […]
natural language processing

Optimizing Content Discovery using NLP based Search

Digital media has seen exponential growth in users and content over the past few years. The online user traffic to OTT platforms has taken a steep jump and the market is expected to go up from the current $104 billion as recorded in 2019, to a whopping $161 billion in 2020 with an annual growth […]
B2b

Effective Growth Hacking tricks for B2B

Does spending millions on Ads earn you loyalty or does it add revenue through customers? About 50% of Ads clicked or viewed are accidental. Ad Marketing is like fuel, the more you spend the more it burns. Customer tend to stay retained only when you know where to spend, when to spend and how much […]

Decoding Customer Experience Post Covid-19 | Role of AI Personalization

In the past decade, AI has been able to incorporate itself into every aspect of our regular daily lives. It has been predicting the health of our elderly parents, giving us smart notifications based on our daily activities, predicting our quality of sleep depending on our mobile screen on time, and also suggesting songs based […]