customer engagement

Home Posts tagged: customer engagement
Streaming platform High Churn rate

How AI Can Help Streaming Platforms Fight High Churn Rates

Studies of consumer behavior have demonstrated that the pandemic has led to a massive increase in screen time and entertainment viewing as lockdowns force consumers to spend more time indoors and online.   Subscriptions to online streaming platforms jumped a whopping 26% globally within a single year, crossing the 1 billion mark. This was just…
Customer retention strategies

8 Proven Customer Retention Strategies to Increase Profitability

A customer that has already made a purchase on your store is much easier and less expensive to persuade than a new one. The statement holds especially in the competitive eCommerce space, where the cost of clicks and conversions seems to be rising all the time. So it goes without saying that planning and implementation of sound…
How Omnichannel Personalization can Enhance Customer Experience

How Omnichannel Personalization can Enhance Customer Experience?

With advancing times, people are getting more and more connected in every sense. Thе result is that we are becoming a demanding audience to entertain when it comes to products and services we cheer for.   Thе progress within thе customers consciousness should make customer support, as well as marketers аnd salespeople, reconsider the waу…