When it comes to managing their accounts and purchasing financial goods, today’s clients want a personalized experience and consistent services across interfaces and platforms. They look for ease and value in real-time, anticipatory, and proactive financial solutions that cater to … Read More
Customer Service
How AI Can Help Streaming Platforms Fight High Churn Rates
Studies of consumer behavior have demonstrated that the pandemic has led to a massive increase in screen time and entertainment viewing as lockdowns force consumers to spend more time indoors and online. Subscriptions to online streaming platforms jumped a whopping … Read More