digital experience

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How to Improve the Banking Customer Experience through Personalization

When it comes to managing their accounts and purchasing financial goods, today’s clients want a personalized experience and consistent services across interfaces and platforms. They look for ease and value in real-time, anticipatory, and proactive financial solutions that cater to their requirements. To provide a tailored consumer experience, financial firms must mix data, insights, tech,…
How AI Can Help Streaming Platforms Fight High Churn Rates

How AI Can Help Streaming Platforms Fight High Churn Rates

Studies of consumer behavior have demonstrated that the pandemic has led to a massive increase in screen time and entertainment viewing as lockdowns force consumers to spend more time indoors and online.   Subscriptions to online streaming platforms jumped a whopping 26% globally within a single year, crossing the 1 billion mark. This was just…
Content recommendations on Media website

Content Recommendations on Media Websites

“Books/Movies/Shows like XYZ”. How many times have you Googled the above phrase to get suggestions on your next entertainment escapade? Probably often. There is a wealth of content available online, and no matter how many filters you apply, it is impossible to go through them all to find what suits your preferences. So naturally, we…

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