Hyper-Personalization: The new Trend of the Travel & Tourism sector
Tourism is one of the strongest drivers of global growth and development. The tourism and travel sector is experiencing a period of continuous progression and unprecedented advancement due to digital transformation.  This digital transformation in the industry has led to personalisation. People travel according to their interests and look for an experience as customised…
Customer Engagement is the Key to Developing Long-term Customer Connections
Consider a scenario where a few enterprises prosper over time, but others experience large fluctuations and finally decline. What is the distinction? The difference is how they approach taking client connections to the next level.  Strong customer connections are similar to any other type of interaction. You must devote effort to developing and nurturing…