Invoices are the lifeblood of any business, containing a wealth of crucial information like customer and vendor details, order specifics, pricing, and taxes. The catch? Extracting data from invoices and matching this data from invoices to other documents can be … Read More
Conversation AI
Conversational AI
Automate customer service, sales, and marketing tasks with our Conversational AI powered by our very own class-leading NLP engine. Reduce operational costs and grow your business.
Conversational AI Services
Voice & Text Ready
Our conversational AI can address the user’s needs in both voice and text inputs. The convenient natural human-like interactions will help users get their queries resolved quickly.
AI Recomendations
Provide AI-driven personalized recommendations to customers based on their shopping behavior, and other interactions with the brand.
Integration
Integrate our conversational AI easily into your support service tools, web applications, and customer service agent portal, to answer customer queries quickly.
White-labeled
Maintain your brand voice across all channels. You can adjust our conversational AI as per your brand requirement and guidelines.
Omni Channel
Provide cohesive customer experience across all channels, regardless of how or when your customers reach out to you. Whether it is through chat services like Facebook, Slack, Skype, voice calls, or websites, our Conversational AI can handle it.
Flexible and Scalable
Our conversational AI solution is built to be future-proof. Its adaptive learning capability and dynamically scalable nature based on the requirement make it effortlessly handle huge volumes of inputs.
Features
Advanced Natural Language Processing
Our conversational AI is powered by our proprietary NLP engine, which accurately extracts the meaning from the data and provides accurate results for the queries.
Dashboard and Analytics
Advanced analytics to provide deep insight into data. Have a clear and unique perspective of the interactions of your customers and act proactively to improve customer satisfaction.
Sentiment Analysis
The AI bot detects tone based on behavior, performs sentiment analysis, and creates a natural response. Use human-like emotions to guide conversations in the right direction.
Easy to Deploy
On-premise deployment or cloud environment, based on your business requirement our conversational AI can be deployed. All data are securely firewall encrypted to give you peace of mind.
Multi-Language Capability
Your customers might use a language that is a blend of English and local dialects, or a completely different language. Our conversational AI supports many languages, so you can provide a natural and comfortable customer experience.
Benefits of Conversational AI
Increased Customer Satisfaction
Conversational AI can help businesses provide a more personalized and efficient customer experience. For example, a chatbot can answer customer questions, provide support, and even process orders.
Reduced Costs
Conversational AI can automate tasks that would otherwise require human intervention. This can lead to significant cost savings. For example, a chatbot can handle customer service inquiries, which can free up human employees to focus on more complex tasks.
Improved Efficiency
Conversational AI can help businesses operate more efficiently by automating tasks and providing real-time information. For example, a chatbot can answer employee questions about benefits, policies, and procedures.
Increased Sales
Conversational AI can help businesses generate leads and close deals. For example, a chatbot can qualify leads, schedule appointments, and even send follow-up emails.
Improved Marketing
Conversational AI can help businesses personalize marketing campaigns and target the right customers. For example, a chatbot can collect customer data and use it to create targeted marketing messages.
Enhanced Brand Loyalty
Conversational AI can help businesses build brand loyalty by providing a positive customer experience. For example, a chatbot can thank customers for their business, offer loyalty rewards, and provide feedback opportunities.
Blogs
Using AI and Automation in the Finance Back Office
With the advent of Artificial Intelligence (AI), Machine learning (ML), Natural Language Processing(NLP), and Robotic Process Automation (RPA), businesses can streamline workflows, cut costs, and foster sustainable growth amid market challenges. Despite advancements in enterprise resource planning (ERP) systems, a … Read More
How to Spot Fake Bank Statements
With evolving digital transactions and sophisticated fraud techniques, the need for robust fraud detection mechanisms is equally increasing. One area where this is particularly pertinent is in identifying fake bank statements, a common tool fraudsters use to manipulate financial information. … Read More