At Recosense, we are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at firstname.lastname@example.org.
We collect personal information that you provide to us such as name, address, contact information, passwords, security data and payment information when registering at https://recosenselabs.com/ or contacting us. We also collect information and process Personal Data on behalf of our Data Controllers. We process end-user data, who are the “Data Subjects” and their rights are to be protected.
The personal information we collect can include the following:
We do not onboard any data which is unnecessary or disproportionate to the needs to best serve end users with personalized experiences. We also expect our controllers to refrain from onboarding data which is unnecessary for personalization purposes.
We understand the Fair Information Practice Principles and comply with the privacy laws that protect personal information. We work continuously to enhance and improve our data privacy. In order to be in line with Fair Information Practices we will take the responsive action and notify the users via in-site notification within 7 days, should a data breach occur. Our DPO will assist the Data Controllers with inquiries and occurrences of data breach.
We process your information for purposes based on legitimate business interests in compliance with our legal obligations, and/or your consent. We use personal information collected for a variety of business purposes described below:
We are transparent with our customers about our processing activities. We have Data Processing Agreements with our Data Controllers to collect and process data lawfully. We keep a record of our processing activities carried out on behalf of the controller, the purpose of processing, categories involved and expected time limits.
To enable our customers to be compliant with the data protection obligations under the GDPR, we sign a data processing contract that is based on standard contractual clauses. We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle also requires that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
At any time, you can request to know how your personal data is being processed, at which location, and for what purpose or stop further processing. We work with our Data Controllers to process data requests from end customers.
We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.
European Commission's Standard Contractual. Such measures implementing the European Commission's Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers, which require all such recipients to protect personal information that they process from the EEA in accordance with European data protection laws. Our Standard Contractual Clauses can be provided upon request. We have implemented similar appropriate safeguards with our third party service providers and partners and further details can be provided upon request.
When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize it and isolate it from any further processing. In case of data obtained from from Data Controllers, we stop collecting personal data and delete the records within a reasonable period of time at the end of a contract or on request for deletion.
We aim to protect your personal information through a system of organizational and technical security measures. Your personal information is stored in secured networks and is only accessible to employees with special access rights, who are required to keep the information confidential. In addition, all sensitive data and payment information furnished is encrypted via Secure Socket Layer (SSL) technology. All the data passed on to RecoSense platform is safe guarded with multiple layers of security listed below:
We also have a Data Protection Officer [Gourav Kumar Tiwari] who is proficient at managing IT processes, data security and other critical issues associated with storing and processing of personal and sensitive data.
However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the services within a secure environment.
We do not knowingly collect data from or market our products/services to children under 18 years of age. By using our website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at email@example.com
In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. These may include the right :
In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided. We will consider and act upon any request in accordance with applicable data protection laws. You have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.
Opting out of email marketing - You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. You can also opt-out by:
As a collector, it is our customer’s responsibility to stop sending data of an end user who has requested to suppress or delete their personal data. We have updated all our products and platforms to meet the above requirements, and we now provide APIs to our customers to meet their obligations under GDPR. Our updated API documentation can be used to understand these APIs. All our customers/partners should inform end users regarding the same.
Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you have questions or comments about our privacy, data processing and security policies send an email to our Privacy Officer at firstname.lastname@example.org or email@example.com or by post to:RecoSense Infosolutions Pvt. Ltd.